Passed the residential elevator exam 100% could not print an official certificate, I am not an AIA member but need the CEU's for stste registration. I thank you for your time and consideration. Most of all I apprecite your site. Sincerely, Paul A. Azzinaro, R.A.

Hi Paul! I received the email you sent and have replied with information on how to print your certificate. I suspect the issue is that your browser's pop-up blocker is preventing the certificate window from opening. Please try the directions I sent and let me know via email if you were successful.

how can i find my exam password? -thanks

Hi Hugo, I'm sorry to hear that you could not find the password. The password (referred to as code word in some courses) will be boldly shown somewhere within the course PDF. There should be a big orange star followed by the phrase: "Please remember the word "PASSWORD". You will be required to enter it in order to proceed with the online examination". The password specific to a particular course will be between the quotes (like the above "PASSWORD"). The easiest way to find this after you've completed the course is to search the PDF. To do this, just hit the ESC (Escape) key while in full-screen mode, then press "F8" to restore the window's toolbar. You will then be able to access the Find/Search tool. Just search for the word "word", and the page with the code word will show up in the results. If you still cannot find it, just drop us an email at info@aecdaily.com