Waiting Room Design Solutions to Improve the Patient Experience
This course is no longer active. AEC Daily will not report completion information for this course.
The design of health care facilities has become increasingly relevant as health care has moved away from doctors treating illnesses to a more collaborative approach aimed at holistic well-being. The waiting room sets the stage for the doctor’s visit: it can put patients in a bad mood or it can uplift their spirits, educate their minds, and provide a sense of connectivity. Utilizing a real-world case study, this course explores the role of research-based generative design to create waiting rooms that are as much a tool as the doctor’s stethoscope in putting patients on a path to wellness.
Upon completion of this course, the Learner should be able to:
- Recall key trends in the health care industry that impact the design of health care facilities in order to provide solutions that meet the needs of the facility and the patients it serves.
- Describe the principles of generative design and how they may be applied to waiting areas to create spaces that fulfill functional requirements and materially improve the health, health care, and/or quality of life of users.
- State how color, pattern, texture, and upholstery choices can positively impact staff and patients and be used to create a joyful space that reflects the character of the community.
- Discuss community engagement strategies for gathering end-user input to the waiting room design process.
- Review research on waiting room design and apply evidence-based design strategies to the design of waiting areas that improve patient experiences.
Approximately 1 hour. Delivered online, at your own pace.
Presented by Gina B. Wicker on behalf of Sunbrella. View the Privacy Policy .
Presenter Information
Name: Gina B. Wicker
Title: Director of Architecture and Design Markets, Sunbrella
Background: Gina Wicker is the Director of Architecture and Design Markets for Sunbrella® fabrics. She has more than 15 years experience in textile design with a focus on high-performance upholstery, wall covering and shade fabrics. She drew on her extensive design experience when she transitioned into marketing where she spent more than five years promoting the Sunbrella brand in the shade, marine and upholstery markets. Her expertise helped to grow the brand's reputation as the go-to high performance fabric for applications where design and beauty are as important as function and performance. Wicker earned a Bachelor of Science in textiles with a concentration in design from NC State University and a Master of Business Administration from Duke University.
