Achieving Style & Substance with the Newest Plumbing Innovations
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Today’s consumers demand much of plumbing products, expecting them to be durable, environmentally friendly, safe, ADA compliant, and easy to install, clean, maintain, and use. This course reviews the options and features of an array of restroom plumbing products and drains, examining how they not only meet functional and performance requirements but also how they add style and character to a design.
Upon completion of this course, the Learner should be able to:
- Recognize hand washing and drying products that improve hygiene, simplify cleaning and maintenance, conserve water and energy, and are ADA compliant.
- Specify toilets, urinals, and flush valves that are sanitary, conserve water without reducing flush power, and are easy to use by all members of the population.
- Explore trench, floor, and roof drain options for their ability to prevent clogging and hazardous accumulation of water and debris and to provide a safe and comfortable walking surface that is durable for the expected type of traffic.
- Evaluate plumbing product options that provide consumers the functionality and efficiency they expect while enhancing the design and aesthetics of a space.
Approximately 1 hour. Delivered online, at your own pace.
Presented by Luke Otten on behalf of Zurn | Elkay | Hadrian | World Dryer | Wilkins. View the Privacy Policy .
Presenter Information

Name: Luke Otten
Title: Field Marketing Manager, Zurn Water Solutions
Background: Luke’s career started in the outdoor and apparel industry working for a fourth-generation family-owned apparel manufacturer, Wigwam Mills, Inc. During his more than seven years at Wigwam, he had five different roles of increased responsibility within the marketing group, including brand and event management, digital marketing, and marketing communications. In 2018, Luke moved into the plumbing industry as Zurn’s customer engagement manager. After two years in this role he shifted focus to drive growth within the sales channel as the channel marketing manager, and was later promoted to field marketing manager in July of 2021. He now oversees Zurn’s training programs for internal associates and external customers, channel marketing strategy, and industry partnerships.